Our Terms and Conditions were last updated on 10/06/2024.

Genomic Labs Ltd operates this Website, including all subdomains, derivatives and associated services. This Terms and Conditions policy describes Our policies and procedures regarding your access and usage of the Website and Service. By accessing or using the Website and/or its Services you confirm to have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If You do not agree with all of these Terms, you are expressly prohibited from using the Website and Service.

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions

For the purposes of these Terms and Conditions: 

  • “Affiliate” means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. 
  • “Account” means the unique account created for You to access our Service or parts of our Service.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Genomic Labs Ltd (Company Registration: 12151270).
  • “Country” refers to the Company’s country of registration: the United Kingdom.
  • “Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content. 
  • “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • “Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service. 
  • “Service” refers to the Website, and any associated services and infrastructure.
  • “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • “Terms and Conditions” (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • “Third-party Social Media Service” means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service. 
  • “Website” refers to the Company’s web platform, accessible from https://platform.genomekey.com, as well as any subdomains, derivatives, associated resources, services, infrastructure or network architecture.

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Unless otherwise indicated, the Site is Genomic Labs Ltd proprietary property and all content is owned by us, controlled by us or licensed to us, including source code, images, tradecraft, logos, design and functionality. The content is provided “As Is” for your information and usage. Except as expressly indicated, no part of the Site and no content may be copied, republished, distributed or sold, or otherwise exploited for any commercial purpose whatsoever, without our express prior permission. Excluding web crawlers for the purpose of site indexing for search engines, the site and its content may not be accessed via automated scraping, especially for the purpose of downloading or copying the site in part or in whole.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, customers, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Research Use Only

You acknowledge and agree that any analysis, results, instruction, medical diagnosis, advice, or other such information provided through the use of the Service is for research purposes only and should not be used for clinical or diagnostic purposes. The use of any such information for clinical intervention is strictly prohibited and may lead to serious adverse consequences for any affected patients. By using this Service, you expressly assume all risks associated with its use for any unauthorised purpose. Furthermore, you agree to indemnify and hold harmless the Company from any claims, damages, liabilities, or losses that arise from such use. This Service has not been certified for clinical interventional usage, and under no circumstances will the Company be liable for any adverse consequences, direct or indirect, that result from the inappropriate or unauthorised use of this Service.

Licensing

So long as you agree to and comply with these Terms, you will be granted a limited, non-exclusive, non-transferrable, revocable licence to use the Website, solely for the purpose of accessing the Website. This licence may be revoked at any time and for any reason, with no requirement to provide compensation or justification for such a decision.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password and other login credentials that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password or login details to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorised use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, a name or username that misrepresents who You are or any person, entity or organisation you are associated with, or a name that is otherwise offensive, vulgar or obscene.

Content 

Your Right to Post Content 

Our Service allows You to upload Content. You are responsible for the Content that You upload to the Service, including its legality, reliability, and appropriateness.

By uploading Content to the Service, You grant Us the right and licence to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You upload, submit, post or display on or through the Service and You are responsible for protecting those rights.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and licence as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions 

The Company is not responsible for the content of the Service’s users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libellous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, content which is:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine – or randomly – generated, constituting unauthorised or unsolicited advertising, chain letters, any other form of unauthorised solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorised access to any data, infrastructure, or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

Content Backups 

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data. Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed. 

 

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state. 

 

We advise You to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content included on the Service infringes a copyright or other intellectual property infringement of any person.

 

If You are a copyright owner, or authorised on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email [email protected] and include in Your notice a detailed description of the alleged infringement.

 

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing Your copyright.

Intellectual Property 

Unless otherwise stated, the Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

 

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

 

Except as expressly indicated, no part of the Website or any of its Content may be copied, republished, replicated, distributed, sold, or otherwise exploited for any commercial or research purpose whatsoever without Our prior permission. Excluding web crawlers for the purpose of site indexing for search engines, this Website and its Content may not be accessed via automated scraping, especially for the purpose of downloading or copying the site in part or in whole.

 

There is a standing exception to the above clause for the following Content, which may be freely distributed and shared, as long as attribution to GenomeKey is clearly maintained on the Content:

  • Reports generated by running the Service on legitimate data

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction. 

External Links

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit. 

Termination of Services

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. We may add, remove, suspend, stop, delete, discontinue or impose conditions on services or any feature or aspect of the services at any time. We will take reasonable steps to notify you of termination or service changes. You may also terminate your account at any time by deactivating or deleting your account, or by contacting Us to remove your account on your behalf.

 

Once our relationship ends, we are not responsible for any losses You experience because of the termination of services, or for removing Your data from Our servers. Some terms of this agreement will apply even after Our relationship ends. Upon termination of Your account, any and all licences or rights granted to You for use of the Service are immediately terminated.

 

Upon termination of Your account, We will endeavour to delete Your information and account data stored on Our servers, and We will not be liable to You or any third party for compensation, reimbursement, or damages for any termination of services, deletion of data, or suspension of services.

User Representations

By using this site, you represent and warrant that:

  • You have the legal capacity to agree to these Terms & Conditions.
  • You will not access the site through automated or non-human means, whether through a bot, script or otherwise.
  • You will not use or attempt to use the site for any illegal, immoral, abusive, hateful, or unauthorised purpose.
  • You will not attempt to exploit or reverse engineer any part of the Website, or upload or transmit any malicious material through the Website, or permit or assist any other party to do so.
  • You will not attempt to use the Website or any of its Content or outputs to compete with Us, derive any commercial advantage against Us, or reverse engineer any of our proprietary intellectual property, or assist any other party to do so.
  • You are over the age of 18.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service, or £0 (or the lowest amount permissible by law) if You haven’t purchased anything through the Service.

 

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

 

Some locations do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these locations, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

 

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

 

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Website Management

We reserve the right, but not the obligation, to monitor the Website for violations to these Terms & Conditions. This includes taking appropriate legal action against any party who, in our sole discretion, violates these Terms, including reporting said party to appropriate law enforcement and revoking a party’s permission to use the Website. We are not obligated to inform any party if we begin investigation into their usage of the Website.

Paid Content

Some aspects of the Website, including any area of the site requiring a login, require a subscription or payment to access. It is strictly forbidden to access or attempt to access any paid service or area of the Website without first having provided successful payment in full. You agree to notify Us of any loophole, incorrect payments, exploits, or other events that provide You with access to a paid service without providing full payment. You further agree to provide payment in full after the fact, should You use any paid service or area of the Website without first having provided payment in full.

 

Any deals, discounts, trials, offers, vouchers, or other price modifying events (Discounts) are, unless expressly stated otherwise, limited to a single use per customer, and may not be transferred, combined or otherwise used to achieve additional Discounts or access beyond their stated purpose. Any Discounts may be revoked or not honoured at any time and for any reason. Users are limited to one account per person, and the creation of multiple accounts for the purpose of exploiting Discounts or gaining additional access is strictly forbidden.

 

Usage of this Website is limited to one account per person, and one person per account. Using the site for multiple people, e.g. utilising another organisation’s paid subscription, is expressly forbidden. If You wish to use the Website for multiple organisations or using multiple accounts, please get in touch to let Us know, and We will arrange a multi-license exception for You.

 

You may manage Your subscription and payments, including cancelling Your recurring payments, through the subscription management portal linked within Your account settings, or by contacting Us to request Us to modify Your subscription on your behalf.

 

By using any paid feature of the Website, You waive your right to the 14-day consumer cooling off period for digital content. By waiving this right, You agree that no refund will be provided under any circumstances. Users who do not wish to waive this right are expressly forbidden from using any paid feature of the Website during the 14-day cooling off period.

 

No refunds will be provided under any circumstances for users found to be breaching the Terms and Conditions of the Website.

Privacy Policy

By using our Service You agree to the Privacy Policy, which is incorporated into these Terms. The Website is hosted in the UK and Europe. If You are accessing the Website from any other part of the world with laws or regulations differing to those of the UK or Europe, You consent to have Your data transferred and processed in the UK and Europe.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver 

Severability 

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. 

Waiver 

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach. 

Changes to These Terms and Conditions 

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

 

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us 

If you have any questions, comments, queries or concerns about these Terms and conditions, please contact us, or email us [email protected] to discuss these matters.